Help

General information

The help page is intended to help you navigate the Public Service Commission (PSC) Web site.

The left-hand navigation area introduces links to important PSC business areas, including the Appointment Framework, Political Activity, Audits and Studies, Investigations, Policies, Services and Proactive Disclosure.

Frequently Asked Questions and the Site Map can also help with your search for information.

To assist you in the use of our Search Engine, go to the Tips for Searching page.

Accessibility Help

Increasing Text Size

To increase the text size on our Web pages, you can change the settings in your Web browser. Just follow the instructions below based on the browser you are using or see your browser's help for details.

Internet Explorer

  1. Select "View" in the menu bar.
  2. Select "Text Size".
  3. Select "Larger" or "Largest".

Mozilla Firefox

  1. Select "View" in the menu bar.
  2. Select "Text Size".
  3. Select "Increase".
  4. To increase the text size further, continue selecting "Increase".

Opera

  1. Select "View" in the menu bar.
  2. Select "Zoom".
  3. From the menu, select the size with which you would like to view the Web site.
  4. To increase the text size further, increase the percentage.

Netscape

  1. Select "View" in the menu bar.
  2. Select "Text Size".
  3. From the menu, select the size with which you would like to view the Web site.

Client-side CSS for enhancing accessibility

The design of the Web pages on this Web site are flexible enough to allow you to configure the visual presentation to meet your accessibility needs by using a client-side Cascading Style Sheet (CSS) file.

Most browsers provide the ability to specify a client-side CSS file, which would be applied to every Web page on this Web site that you visit. To take advantage of this feature, perform the following steps:

  1. How to create a client-side CSS file, and
  2. How to configure your browser to use the client-side CSS file

Document formats

[Official Languages Notice and Hyperlinking Notice]

All documents on the PSC Web site are available in HTML (Hypertext Markup Language) format. 

  • PDF - Some documents are also posted in Adobe Acrobat format (*.pdf). In order to view these files, you may need to download the Adobe Acrobat Reader. The Reader is available free of charge from the Adobe Web site. If the Adobe download site is not accessible to you, use the accessible page on the Adobe site. If the accessibility of PDF is a concern, you can have the file converted to HTML or ASCII text by using one of the access services provided by Adobe.
  • DOC or RTF - Some files are available in Microsoft Word or Rich Text formats (*.doc, *.rtf). To view these files you will need Microsoft Word Reader.
  • XLS - Some files are available in Microsoft Excel format (*.xls). To view a spreadsheet in Microsoft Excel format, you will need the Microsoft Excel Viewer.
  • PPT - Some files are available in Microsoft PowerPoint format (*.ppt). To view these files you will need PowerPoint Presentation Viewer.

Videos

Videos on our site may be available in one of three formats: Adobe Flash Player, Real Player or Windows Media Player. Depending on which format is provided, you will have to download and install the free player on your computer. We have provided links to the appropriate Web sites below.

[Official Languages Notice and Hyperlinking Notice]

JavaScript

Is your JavaScript enabled?

How to Enable JavaScript in Your Browser

Internet Explorer

  1. From the top menu bar, select "Tools" and then "Internet Options."
  2. On the "Security" Tab, select "Internet" and click on "Custom Level."
  3. Scroll down to "Scripting", "Active Scripting" and make sure that it is enabled.
  4. Click "OK" and confirm that you want to change the security settings for this zone.
  5. Click "OK" again.

Mozilla Firefox

  1. From the top menu bar, select "Tools" and then "Options."
  2. On the "Content" tab, select "Enable JavaScript."
  3. Click "OK" to confirm your selection.

Safari

  1. From the top menu bar, select "Preferences."
  2. On the "Content" tab, select "Enable JavaScript."
  3. Click "OK" to confirm your selection.

RSS Feeds

What is RSS?

Real Simple Syndication (RSS) is a way for users to receive Web content without having to constantly visit a Web site to see what’s new. Updates to the site are broadcast to subscribers through an RSS feed. Once you have subscribed to an RSS feed, new items will appear in your feed reader every time new information is added to the relevant section of the Web site.

Why use RSS?

  • Select the news you want. RSS allows you to select the type of news and information you receive from Web sites.
  • Determine when you get news. You can customize your feed reader to retrieve the news every five minutes, or every hour  depending on how you want it.
  • Unclutter your e-mail inbox. Some people prefer to receive news and information in their feed reader rather than in their e-mail account.

How do I subscribe to RSS feeds?

In order to subscribe to an RSS feed or newsfeed you will need two things: an RSS reader (also known as a news aggregator) and the URL (Web address) of the RSS feed to which you wish to subscribe.

Web browser (supporting RSS feeds)

  1. Select the Web address (URL) of the RSS feed (XML file) to which you want to subscribe.
  2. Select the browser subscribe option and follow the instructions.

RSS reader

  1. Select a reader (see a list of RSS feed readers below).
  2. Copy the Web address (URL) of the RSS feed (XML file) into the appropriate field of the RSS feed reader.
    Note: Detailed instructions on how to add feeds are included in the RSS reader that you choose.

RSS feed readers

There are numerous RSS readers available for free download or for purchase on the Internet.
Note: The links provided below are to Web sites not under the control of the Government of Canada. They are provided solely for the convenience of users. The Government of Canada is not responsible for the accuracy, currency or the reliability of the content, nor does it endorse the sites and their content.

Technical problems

If you encounter any technical problems, please let us know.